This article applies to domain-based email on our current hosting platform. (Not sure which platform you're on? Start here.)
The first step you want to take in setting up email accounts, is to enable mail for the website in your control panel. Here's how to enable mail for the domain:
- Launch your control panel.
- Select the domain for which you are setting up email.
- For existing websites on your server, click "Edit Virtual Server". Select the "Mail for domain enabled?" checkbox and click "Save Virtual Server."
- For new websites, open the "Enabled Features" section on the "Create Virtual Server" page. Make sure the "Mail for domain enabled?" checkbox is selected and click "Create Server."